Overview

A credit decision is only a snapshot. The borrower you approved today may look very different in six months — they might take on new debt elsewhere, start shopping for a competing loan, or show early signs of financial stress long before they miss a payment with you. Credit monitoring closes that blind spot. By enrolling your borrowers, you stay informed about meaningful changes in their credit profile across the life of the relationship, rather than re-evaluating them only at origination or after something has already gone wrong.

For a lender, that ongoing visibility translates directly into better outcomes on both sides of the ledger. You can act on risk earlier — reaching out before a delinquency, adjusting exposure, or prioritizing collections — and you can act on opportunity just as quickly, extending a timely offer when a borrower is in-market or identifying accounts that are good candidates for a credit line increase or cross-sell. Because monitoring runs continuously in the background and delivers results straight to your systems, you get this intelligence without adding manual review work for your team.

We offer credit monitoring in two flavors, powered by Equifax, and you can enroll a borrower in either or both.

Daily monitoring surfaces in-market signals as they happen — when an enrolled borrower initiates new credit activity, you receive a daily alert, which is ideal for retention and time-sensitive outreach.

Alerts are triggered by anyone of the following inquiry types: Auto, Bank Card, Home Equity, Mortgage, Personal Finance, Retail.

Monthly monitoring takes a portfolio-wide view instead, refreshing credit scores and attributes across your enrolled borrowers on a recurring cadence so you can track trends and reassess risk in a single, predictable pass. Together they cover both ends of the spectrum: immediate reaction to individual events, and steady oversight of your whole book.

Getting Started

The credit monitoring journey

Attribute selection
Enroll borrower(s)
Alert delivery & retrieval

Attributes

Equifax offers thousands of attributes. As you lender, you'll narrow down to the 25 most relevant credit attributes you would like receive alongside your daily or monthly alerts.

Enrollment

The enrollment process informs Grid that you want to monitor the credit of specific Borrower. A Borrower can be enrolled in one or both monitoring products.

It's important to note that enrollment changes do not take effect immediately.

Alerts

Generally, alerts will be sent to the configured webhook url for credit monitoring. These can be set up using the webhook endpoints.

However, alerts can also be retrieved at any time.